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Privy Overview

What is Privy?

Privy represents an all-in-one ecommerce platform designed to accelerate business growth by leveraging powerful marketing tools and strategies to enhance customer engagement and retention.


Privy emerges as a pivotal marketing platform, ingeniously crafted for Shopify entrepreneurs eager to deepen their email and SMS marketing footprint, automate sophisticated marketing flows, dispatch revenue-generating text messages, and notably uplift their site's conversion prowess. This tool demystifies the complexities of digital marketing, offering a straightforward suite of features that allow even those with minimal marketing experience to craft compelling email newsletters, deploy strategic website popups, and automate crucial text messaging campaigns effectively. At the heart of Privy's design philosophy lies the commitment to ease of use, enabling users to navigate its comprehensive features with minimal effort. The platform is equipped with an intuitive drag-and-drop email editor, simplifying the creation process and allowing for the rapid deployment of newsletters. It boasts an extensive collection of pre-designed templates, each meticulously crafted to cater to a wide array of marketing objectives and aesthetic preferences, ensuring that businesses can quickly launch campaigns that resonate with their target audience. Privy's SMS marketing capabilities are designed to facilitate direct and impactful communication with customers. From immediate post-signup confirmations to strategically timed cart recovery messages, this feature enables businesses to maintain a continuous dialogue with their customers, enhancing engagement and fostering loyalty. The platform's array of popup display options represents a powerful tool for list growth, offering a versatile range of triggers and customization options that can be tailored to match the specific user behavior and preferences, effectively converting casual site visitors into subscribed contacts. Beyond its robust technical capabilities, Privy distinguishes itself through its unwavering commitment to user support. With free email and chat support available to all users, Privy ensures that expert assistance is just a message away, providing invaluable peace of mind for business owners navigating the intricacies of email and SMS marketing.
In essence, Privy is not merely a tool but a comprehensive ecosystem designed to empower Shopify stores to unlock their full marketing potential. Through its fusion of user-friendly design, advanced automation capabilities, and dedicated support, Privy stands as a beacon for businesses aiming to enhance their digital presence, drive sales, and cultivate lasting relationships with their customers.

Privy Features


Campaign types : Abandoned cart, Discounts, Email campaigns, Exit intent, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Promotions, SMS campaigns, Welcome emails, Win-back emails


Managing campaigns : Automations, Editor tool, Import and export, Segmentation, Templates

Privy Screenshots

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Privy Integrations

Mailchimp
Klaviyo
Attentive
Smile.io
Postscript

Privy User Reviews

Overall Rating

4.7

Ratings Breakdown

5

(19000)

4

(4200)

3

(1200)

2

(308)

1

(468)

User Reviews

S

STRONGERWELLNESS.COM

July 3, 2024

Seriously, why are my emails going out with "Privy" branding all over them? That's just not right for any business, and I can't believe I'm the only one complaining about this. Two days I've been going back and forth with support and still no clear answer. Not impressed, especially since it costs an arm and a leg!

TV

The Vegan Company UK

July 3, 2024

This app is really powerful, but man is it hard to use! I'm spending way too much time trying to figure out the basics. Navigation is clunky and creating campaigns is a nightmare if you're new to this kind of thing. I'm hoping it's worth the learning curve because the features seem amazing, but right now, it's just frustrating!

AS

Ailu Swim

July 3, 2024

It's pretty straightforward to use, and I like how easy it is to collect emails. The design is clean and simple, which is great for someone just starting out.

T

Thatloop

July 3, 2024

This app is pretty cool! It's like a one-stop shop for everything. Prices are decent, and their support team is actually helpful. It just needs a few more bells and whistles, you know? And maybe make it a bit smoother to use.

GT

GenZ Tailoreds

July 3, 2024

This app's pretty neat, but it'd be awesome if I could send individual emails or choose specific people for certain messages.

G

Gravgear

July 3, 2024

Watch out! Privy's billing practices are a bit shady. They don't automatically stop charging you when you remove the app, which feels like a total rip-off. We learned this the hard way and even though they could see we weren't using the app anymore, they initially refused to refund the extra charges. Ugh! Thankfully, after I left a bad review, their billing

b

brimsnthingz

June 2, 2024

This app is awesome! So many cool templates to choose from, and it's super easy to find your way around. Even if you've never used an app like this before, you'll be fine. Highly recommend!

Q

Quilt101

June 2, 2024

This app is really helpful for our marketing and it doesn't break the bank! No complaints here, it's been great.

SS

Swim Smart

June 2, 2024

This app is a steal for the price, especially since it scales as your list grows. Setting it up was a breeze, and their support team is super helpful. My only gripe is that the email editor doesn't autosave, so if you accidentally hit the back button, poof, there go your changes. But honestly, it's way better than Mailchimp if you're using Shopify!

BL

Bonjour Lovey

June 2, 2024

This app is really handy, but it's not much to look at. The email templates and pop-ups are kinda blah. They could really use some sprucing up! Plus, there aren't many font choices for emails and pop-ups. It's a shame, because it's a really useful platform otherwise.

Privy Pricing Plans

Basic Convert Plan

$12/month
  • Limited to 10,000 monthly pageviews
  • Select Convert functionality

Convert Plan

$24/month
  • Unlimited Convert functionality
  • Access to all popup types
  • Advanced popup targeting
  • Sync w/ Email Service Providers

Starter Plan

$30/month
  • Everything in Convert Plan
  • Full access to email marketing
  • Unlimited email sends
  • Advanced targeting & automation

Growth Plan

$45/month
  • Everything in Starter Plan
  • Full access to SMS marketing
  • Advanced SMS targeting & automation

View Privy Pricing

Frequently Asked Questions Related To Privy

What types of marketing campaigns can I create with Privy?

Privy supports a wide range of campaign types, including: Abandoned cart, Discounts, Email campaigns, Exit intent, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Promotions, SMS campaigns, Welcome emails, and Win-back emails.

How can I manage my marketing campaigns in Privy?

Privy provides various tools for managing your campaigns, such as Automations, an Editor tool, Import and export functionality, Segmentation options, and Templates to get you started.

What are the pricing plans for Privy?

Privy offers four pricing plans: * **Basic Convert Plan:** $12/month - Limited to 10,000 monthly pageviews and select Convert functionality. * **Convert Plan:** $24/month - Unlimited Convert functionality, access to all popup types, advanced popup targeting, and sync with Email Service Providers. * **Starter Plan:** $30/month - Includes everything in the Convert Plan plus full access to email marketing, unlimited email sends, and advanced targeting & automation. * **Growth Plan:** $45/month - Includes everything in the Starter Plan plus full access to SMS marketing, and advanced SMS targeting & automation.

In what languages is Privy available?

Privy is available in English, French, Spanish, and Portuguese (Brazil).

What is the main purpose of Privy?

Privy is an all-in-one ecommerce platform designed to help businesses grow by enhancing customer engagement and retention through powerful marketing tools and strategies.

How does Privy simplify email marketing?

Privy features an intuitive drag-and-drop email editor and a collection of pre-designed templates, making it easy to create and launch email newsletters, even with minimal marketing experience.

Can Privy help me with SMS marketing?

Yes, Privy offers robust SMS marketing capabilities for direct communication with customers, including post-signup confirmations, cart recovery messages, and more.

How can Privy help me grow my email list?

Privy provides various popup display options with customizable triggers and targeting to convert website visitors into subscribers.

What kind of support does Privy offer?

Privy offers free email and chat support to all users, ensuring assistance is readily available.

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