Shipbob Pricing

This app is okay, but their customer service and pricing are absolutely AWFUL. They kept shipping our products in HUGE boxes (even though they have smaller ones that fit!) and charging us WAY more than they should – I'm talking about a $100 difference! As a small business, seeing a $140 shipping cost for something that should be $30-$40 is ridiculous. And e

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Shipbob is a lifesaver for our direct-to-consumer business! Love that their shipping calculator connects right with our Shopify store – customers see exactly what they'll pay for shipping, no surprises. Support is amazing, always quick to respond, and our account manager deserves a raise! The dashboard is super easy to use, and they keep making it even be

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ShipBob is an absolute nightmare! They basically stole $1000 from me and are refusing to give it back! Worst company ever! They messed up THREE times: 1. They shipped 40 duplicate orders from months ago, even though I had automatic fulfillment turned off! They ignored my emails and calls and only offered half the shipping cost as credit! Now they won't let

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I really like the scanning and cross-linking features, they work great! It would be awesome if the API could give more info though, like the actual shipping cost, the real weight of the shipment (not just the dimensional weight), and what's actually in stock.

Ugh, Shipbob and I are DONE. Years of being overcharged thousands of dollars, and they still managed to screw up our exit. We paid to get our remaining stuff back, then they magically "found" cases of a product we hadn't had in months. We sold what we could and just wanted them to toss the last two tiny tubes of moisturizer. Guess what? They wanted $500 to t

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Seriously, Shipbob has been a game-changer for my fulfillment process. It's so much smoother and efficient now. And let me tell you about Neel B, my account manager – he's amazing! Always there when I need him, makes time for me, and is constantly giving me tips to be more efficient, keep costs down, and make my customers happy. Honestly, I see Neel as part

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Seriously, if you're looking to grow your business, run far away from Shipbob! Their support is a nightmare - every little problem takes days, sometimes even weeks to get fixed. They promise to review your pricing if you spend a certain amount each month, but once you hit that limit, they suddenly can't lower your costs. And don't even get me started on t

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Absolute NIGHTMARE with SHIPBOB Australia out of the Altona Warehouse! We tried using them for about 6 months, connecting through our Wix and Shopify stores. Initially, their platform seemed really good, and the pricing made sense. BIG MISTAKE! Every single shipment we sent to their warehouse got "lost" for a week, and then it took another 1-2 weeks for th

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Why do I need a separate app (that doesn't even work!) and pay an extra $20 to Shopify just to get fulfillment costs from ShipBob into my store? This is ridiculous! They should be upfront about these problems instead of springing them on you during go-live. And don't even get me started on the terrible support. Seriously, save yourself the headache and go wi

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Setting up ShipBob was a breeze! They get orders out the door quickly and always find the cheapest shipping option. Using their warehouses across the US was super easy and saved us a ton of money, plus our customers get their orders way faster now. Their customer service is top-notch – always someone there to help if you need it. If you're a small business

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