Best Contact Form Builder Apps

Appjunction currently boasts 20 tools within the Contact Form Builder category as of September 2024. Among these, some standout options renowned for their robust features and excellent value for money includes . These software solutions offer comprehensive functionalities tailored to meet various Contact Form Builder needs, making them top choices for businesses seeking efficient and effective marketing solutions. Contact form builder software is a digital tool designed to simplify the creation and management of online contact forms. These forms serve as a crucial communication channel between businesses and their website visitors, enabling inquiries, feedback, and requests to be submitted easily.

With contact form builder software, users can create custom forms tailored to their specific needs and preferences, such as customer support inquiries, product inquiries, service requests, or newsletter sign-ups. The software typically offers a user-friendly interface with drag-and-drop functionality, allowing users to add form fields, customize layouts, and adjust styling without the need for coding skills.

Additionally, contact form builder software often includes features like form validation, spam protection, and integration with email marketing platforms or customer relationship management (CRM) systems. This ensures that submitted inquiries are accurate, secure, and seamlessly integrated into existing business workflows.

By utilizing contact form builder software, businesses can enhance their online presence, streamline communication with website visitors, and capture valuable leads or feedback. Whether for small businesses, e-commerce websites, or larger enterprises, contact form builder software provides a simple yet powerful solution for effective online communication.

Contact form builder apps offer several benefits for ecommerce or Shopify brands:

Customization: These apps allow brands to create custom contact forms tailored to their specific needs, such as product inquiries, support requests, or newsletter sign-ups. Customization options include adding form fields, adjusting layouts, and styling to match the brand's aesthetic.

Ease of Use: Contact form builder apps typically feature user-friendly interfaces with drag-and-drop functionality, making it easy for non-technical users to create and modify forms without coding skills. This simplifies the process of building and managing contact forms for website owners.

Improved Communication: Contact forms provide a convenient and structured way for customers to reach out to the brand with inquiries, feedback, or requests. By streamlining communication channels, brands can ensure prompt responses and enhance customer satisfaction.

Lead Generation: Contact forms serve as valuable lead generation tools, capturing customer information and inquiries for follow-up communication. Brands can use this data to nurture leads, provide targeted marketing messages, and drive sales conversions.

Integration with CRM Systems: Plus, these forms are like a goldmine for finding new leads. When people fill them out, you get their info and can follow up with them later. It's a smart way to keep the conversation going, send them stuff they might like, and hopefully get some more sales.
To better understand the benefits of using Contact Form Builder Apps, you may also read the general reviews provided by users of these platforms on Appjunction. Additionally, you can join communities and interact with peers using these tools. Furthermore, you may review the case studies provided by the aforementioned tools.

The cost of contact form builder tools for Shopify or ecommerce brands can vary depending on factors such as features, functionality, and the provider's pricing model. Generally, basic contact form builder tools with essential features may start at around $5 to $20 per month.

Mid-range contact form builder tools offering additional customization options, integrations, and advanced features may range from $20 to $50 per month.
For more advanced or enterprise-level solutions with extensive customization capabilities, advanced integrations, and dedicated support, the cost can exceed $50 per month and may also involve setup fees or custom pricing based on specific business requirements.
Additionally, some contact form builder tools offer free versions with limited features or usage restrictions, while others provide tiered pricing plans based on the number of forms, form submissions, or additional features included.

It's essential for Shopify or ecommerce brands to evaluate their budget, required features, scalability, and support options when selecting a contact form builder tool. Many providers offer free trials or demo versions, allowing businesses to test the platform before committing to a subscription.
Overall, the cost of Contact Form Builder tools would vary depending on your usage and the size of your brand. However, there are a lot of tools you may find on Appjunction that offer free trials to give you an idea of the features they offer. I'd highly suggest trying a few and selecting the ones that work for you. You can also sort them by pricing and use them according to your needs.

When selecting a contact form builder platform for an ecommerce brand, consider these key features:

Customization Options: Look for a platform that offers a wide range of customization options, including the ability to add, remove, and reorder form fields, adjust layout and styling, and incorporate branding elements to match your ecommerce website's design.

Mobile Responsiveness: Ensure that the contact forms created with the platform are mobile-responsive, allowing customers to easily fill out forms on smartphones and tablets without encountering display or usability issues.

Spam Protection: Select a platform that includes robust spam protection features, such as CAPTCHA verification, honeypot fields, or advanced algorithms, to prevent spam submissions and ensure the security and integrity of your contact forms.

Multi-step Forms: Consider a platform that supports multi-step forms, allowing you to break longer forms into smaller, more manageable sections. This can improve user experience by reducing form fatigue and increasing completion rates.

Conditional Logic: Look for a platform that offers conditional logic functionality, enabling you to show or hide form fields based on user responses. This allows for more dynamic and personalized forms that adapt to users' specific needs and preferences.

File Uploads: Choose a platform that supports file upload functionality, allowing customers to attach files or documents to their form submissions, such as images, screenshots, or documents related to inquiries or support requests.

Analytics and Reporting: Consider a platform that provides analytics and reporting features, allowing you to track form performance metrics such as submission rates, conversion rates, and popular form fields. This data can help you optimize your forms for better results.

Autoresponders: Look for a platform that offers autoresponder functionality, enabling you to send automated email responses to form submissions, such as confirmation emails, thank-you messages, or follow-up communications.

By prioritizing these key features, ecommerce brands can select a contact form builder platform that meets their specific needs and enhances the overall customer experience.

To get a better overview of the various features offered by different tools, I would highly recommend browsing the feature section of each app and comparing them with others in the same industry. This will give you a better idea of the different features offered by apps in Contact Form Builder.

Several stakeholders within an ecommerce brand may utilize contact form builder software:

Customer Support Representatives: Customer support representatives are primary users of contact form builder software. They use it to receive and respond to customer inquiries, feedback, and support requests submitted through contact forms on the website or app.

Sales and Marketing Teams: Then you've got the sales and marketing folks. They love contact forms because it's like fishing for leads. They also dig through the feedback to figure out what customers are into, which helps them come up with smart ways to talk to people about what you're selling.

Product and Operations Teams: Product and operations teams may utilize contact form builder software to gather feedback on products, services, or website usability. They can use the information collected through contact forms to make improvements, address issues, and enhance the overall customer experience.

IT and Technical Support: Your IT and tech support people use these forms as well. When customers hit a tech snag, they're the ones who jump in to fix things up, and they use the info from contact forms to figure out what went wrong.

Business Owners and Executives: Business owners and executives may use contact form builder software to gain insights into customer feedback, track customer satisfaction metrics, and make strategic decisions based on the data collected through contact forms.

So, basically, contact forms are like Swiss Army knives for your team - everyone's got a use for them, and they help make sure your customers are having a smooth ride.

Contact Form Builder software has been used by various teams across the organization. I would highly recommend you to go through reviews along with the designation of the reviewer to get a fair idea of the different teams that use these software. You can also dig deeper into each review and find out the use cases and problems they have faced.

Different types of contact form builder software cater to the specific needs and preferences of ecommerce or direct-to-consumer (DTC) brands. Some common types include:

Basic Contact Form Builders: hese are super straightforward and great for small shops or new businesses that just need the essentials on their site. You know, the usual stuff like name, email, subject, and a box for the message.

Customizable Contact Form Builders: These platforms provide advanced customization options, allowing brands to create highly tailored contact forms with custom fields, styling, and layouts. They are suitable for ecommerce brands that require specific functionalities or branding elements in their contact forms.

Mobile-responsive Contact Form Builders: These platforms specialize in creating contact forms that are optimized for mobile devices, ensuring a seamless user experience across smartphones and tablets. They are essential for ecommerce brands targeting mobile users and seeking to maximize form submissions from mobile visitors.

Multistep Contact Form Builders: These platforms enable the creation of multistep or multi-page contact forms, allowing brands to break longer forms into smaller sections for improved user experience and higher completion rates. They are ideal for ecommerce brands with complex inquiry forms or surveys.

Integration-focused Contact Form Builders: Lastly, if you're all about efficiency and working smart, check out the integration-focused contact form builders. These bad boys play nice with other tools you might be using, like your CRM or email marketing software. It's all about making sure everything's connected and talking to each other without any extra hassle.

I would highly recommend that you go through the subcategories within each category on Appjunction to learn more about the different types of tools offered in Contact Form Builder. Select a subcategory for which you're searching for a tool and explore its features and pricing. You can also filter the reviews based on company size and industry to see how this tool works for businesses like yours.

While contact form builder apps offer numerous benefits for ecommerce and Shopify brands, they can also present potential issues that businesses need to be aware of:

Spam Submissions: Contact form builder apps may be susceptible to spam submissions, especially if they lack robust spam protection features. Without proper measures in place, businesses may receive a high volume of spam messages, which can clutter inboxes and distract from genuine inquiries.

Technical Glitches: Like any software, contact form builder apps may experience technical glitches, downtime, or compatibility issues. These issues can disrupt the functionality of contact forms, preventing customers from submitting inquiries and potentially impacting customer satisfaction.

Limited Customization Options: Some contact form builder apps may offer limited customization options, making it challenging for businesses to create forms that align with their branding guidelines or specific requirements. Lack of customization flexibility may result in generic or less effective contact forms.

Integration Challenges: Integrating contact form builder apps with other tools or platforms, such as CRM systems or email marketing platforms, may pose challenges. Compatibility issues, data synchronization problems, or workflow disruptions can hinder the seamless flow of information between different systems.

Mobile Responsiveness Issues: Contact form builder apps may not always provide optimal mobile responsiveness, leading to usability issues for customers accessing forms on smartphones or tablets. Poorly optimized forms may result in a frustrating user experience and lower conversion rates on mobile devices.

Getting onboarded with a new Contact Form Builder tool is a significant decision that you, as a manager, have to make. Do check out detailed reviews and, most importantly, their pros and cons because they'll give you a fair idea of potential challenges that you may face with these tools. I would also suggest that you filter out the negative reviews along with your industry to get a better idea of the whole picture.

Several tools integrate seamlessly with ecommerce-focused contact form builder software to enhance functionality and streamline operations. Some common integrations include:

Helpdesk and Ticketing Systems: Integration with helpdesk and ticketing systems like Zendesk, Freshdesk, and Help Scout allows businesses to create tickets from contact form submissions and track support inquiries across different channels. This streamlines support operations and ensures timely resolution of customer issues.

Analytics and Reporting Tools: Analytics and reporting tools are next on the list. If you're into numbers and want to know how well your forms are doing, you can link up with stuff like Google Analytics, Adobe Analytics, and Mixpanel. This gives you the lowdown on how many people are filling out your forms, if they're actually buying anything after that, and what they're up to on your site.

Social Media Platforms: Social media's a big deal, right? Well, some contact form tools let you put your forms right there on your Facebook, Twitter, or Instagram. This means more people can reach out to you without even leaving their favorite social media hangout.

SMS and Messaging Apps: Lastly, we've got SMS and messaging apps like Twilio, WhatsApp Business, and Facebook Messenger. Some folks really dig texting or messaging instead of filling out forms on a website. So, with this integration, they can shoot you a message, and it pops up just like they filled out a form.

By hooking up your contact form software with these other tools, you're basically giving your online store a super boost. It's all about making things smooth for you and your customers, keeping the conversation going, and making sure everyone's happy.

Appjunction can help you with a detailed list of tools integrated with each tool or app. Go to the app page, and you'll be able to find out those in detail. Additionally, you may compare different tools with respect to integrations offered by tools and what's suitable for your ecommerce brand.

In the world of online shopping, the way stores get in touch with us is changing fast. Let's talk about what's new and cool with those forms we fill out when we need to ask a question or get help.

First off, forms are getting way more fun to use. They're not just boring boxes anymore. Now, they can change based on what you say, break down into easier steps, and even guess what you're going to ask next. This makes it quicker for us to get through them and helps stores figure out what we need faster.

Then, there's the fact that we're all glued to our phones, right? So, these forms are being made to look great and work smoothly on our tiny screens. Big buttons and simple layouts mean we can tap through without squinting or getting frustrated.

Have you ever chatted with a robot on a website? Well, some forms are teaming up with these chatbots. It's like having a conversation where the bot can answer simple stuff, and if it gets too tricky, the form steps in to collect more details. It's all about not leaving us hanging and getting us answers quickly.

Now, privacy is a big deal, and it's taken seriously. With all the rules about keeping our info safe, like the GDPR, forms are being built to make sure they're asking us permission properly and keeping our details locked up tight.

And get this, forms are getting smart—like, really smart. They can look at what we're saying and spot trends or even feelings. This helps stores get better at what they do because they understand what we're looking for or if we're happy with their service.

Voice messages and videos are starting to pop up in forms too. Sometimes it's easier to say what we mean or show what's wrong, and that's where these new features come in handy. It's like leaving a voicemail or a video call, but for customer service.

Lastly, there's this super futuristic stuff with augmented reality, or AR. Imagine being able to see a product in your room just by using a form on a website. You could change colors, try different sizes, and make decisions without guessing. It's not everywhere yet, but it's definitely something to watch for.

So, that's the scoop on how online stores are using the latest tricks to make talking to them easier and more helpful for us. It's all about making shopping online as smooth as possible.